Get In Touch
Contact Us
Get in touch for a customized quote or technical consultation. We typically respond within 24 hours.
Contact Information
+86 XXX XXXX XXXX
info@yxwled.com
Address
Shenzhen, China
Working Hours
Mon-Fri: 9:00 - 18:00
Frequently Asked Questions
What is your typical response time?
We respond to all inquiries within 24 hours during business days. For urgent projects, WhatsApp is the fastest channel.
Do you provide samples?
Yes, we offer sample cabinets for evaluation. Sample cost can be deducted from your first bulk order.
What is your minimum order quantity?
We accept orders starting from 1 cabinet for samples, and 10-20 cabinets for bulk orders depending on the product type.
Do you offer installation support?
Yes, we provide detailed installation guides, remote video support, and can arrange on-site technicians if needed.
What are your payment terms?
Typically 30% deposit, 70% before shipment. We accept T/T, L/C for large orders, and Western Union for samples.
How do you ensure product quality?
Every batch undergoes 48-hour aging test. We provide test reports and photos before shipment for your approval.